Frequently Asked Questions

To book a class:

1. Go to the "Find Coach" section
2. Use filters to find your ideal teacher
3. Visit their profile and click "Book"
4. Choose a date and time from their availability calendar
5. Confirm your booking

You'll receive a confirmation email with the class details.

Our cancellation policy is designed to be fair to both students and coaches:

• More than 24 hours before class: Free cancellation, full credit refund
• Less than 24 hours before class: No refund (credit is lost)
• No-show: No refund

You can cancel from your "My Classes" section.

We stand out because:

• Hand-picked, verified coaches
• Flexible credit system (no subscriptions)
• Built-in video conferencing
• Quality-focused with reviews and ratings
• 24/7 customer support

Credits are the currency of our platform:

• Purchase credit packages from your wallet
• One credit = one standard class (typically 60 minutes)
• Credits never expire
• Use them with any coach on the platform

Buying larger packages often gives you better rates!

We accept:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards
• PayPal
• Bank transfers (for large packages)

All payments are processed securely through Stripe.